Returns & Cancellation Policy

RETURN POLICY

Last updated February 19, 2021


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

NSF's Warehouse
Attn: Returns
Plot no-53 Ganesh Nagar Extn-2 Shakarpur Delhi-110092  
Delhi, Delhi 110092  
India  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 20 Business days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
Standard Goods:
  
     ●     A ₹1000 +10% value of product restocking fee will be charged for all returns.     
     ●     Sale items are FINAL SALE and cannot be returned.
Customised Goods
● 
     Customised Goods Cannot be Returned nor exchanged under any circumstances.
● Customised goods delivery will be done after payment and post verfication of the goods by the customer only.
●  If customised goods not picked-up within 7days of waiting period then the restocking fee + warehousing fee of ₹500/per day will be levied.
● Maximum 30days of warehousing will be done of customised good upon non-payment and non-pickup of goods.
●Under non-payment and non pickup condition of customised goods will be disposed off and restocking + warehousing fee will be recovered from the scrap value of the product.
●Customised Goods advance will be forfieted under non-pickup and non-payment of goods,after waiting for the customer till 15days.    

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
+919625050351 
support@nareshsafefactory.com