Privacy Policy

Data We Process

Depending on how you use the website and services, Kunju Global India LLP may process your name, phone, email, address, pincode, project and site details, measurements, uploaded photographs or video, enquiry information, account details, quotations, orders, invoices, payment-status records, service requests, installation and service records, communications, and device, security, cookie and analytics information. Payment-card credentials are entered with the payment provider and are not represented as being stored by this website.

Purposes

• Respond to enquiries and assess serviceability.
• Prepare designs, estimates, quotations and orders.
• Schedule site visits, delivery, installation and service.
• Administer accounts, payments, invoices, warranty and after-sales records.
• Prevent abuse, maintain security, diagnose faults and comply with legal obligations.
• Measure website use and improve services when optional analytics consent has been given.

Consent And Choices

Where processing is based on consent, you may withdraw that consent through the relevant preference control or by contacting the Company. Withdrawal does not affect processing already lawfully completed and may not require deletion of records that must be retained for an order, legal claim, tax, security or other lawful purpose. Optional analytics are disabled until cookie consent is recorded.

Service Providers And Disclosure

Information may be shared only as reasonably necessary with hosting and commerce service providers, payment providers, communication and email providers, analytics providers after consent, professional advisers, delivery or installation personnel, manufacturers or suppliers assisting with a component claim, and public authorities where legally required. Each provider acts in its applicable role and may publish its own privacy terms.

Security And Retention

The Company uses reasonable organisational and technical controls appropriate to the service, including access restrictions and security validation. No internet service can guarantee absolute security. Information is retained only as long as reasonably required for the stated purposes, transaction and warranty records, applicable limitation periods, tax or accounting duties, security and dispute handling; retention varies by record type.

Requests And Complaints

Subject to applicable law, you may ask for access to or correction of personal data, withdraw consent where applicable, or raise a privacy complaint through the Contact Us page. The Company may verify identity and retain a record of the request. Rights and response procedures will be applied according to the law in force for the relevant processing.

Cookies And Analytics

Necessary browser storage supports site operation and consent choices. Google Analytics is configured only after optional consent and may process device and usage information according to Google’s role and terms. You can reject optional cookies through the cookie notice; necessary storage may remain where required for security and core functionality.

Updates And Contact

This Policy may be updated when services, providers or legal requirements change. A material new use of personal data will be addressed through the notice or consent required by applicable law. Privacy questions may be sent through the Contact Us page or to the registered office stated in the Terms and Conditions.