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Controlled customer document

After-Sales & Ancillary Service Charges Schedule

Published by Kunju Global India LLP for customers of Naresh Safe Factory.

Full controlled document

Service Charges

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01

Chargeable services

This Schedule identifies services that may be chargeable when outside the original contractual or covered warranty scope. Actual amounts may be stated in the quotation, service quotation, website schedule or written service confirmation.

ServiceCharge
DismantlingQuotation-based
ReinstallationQuotation-based
Relocation within premisesQuotation-based
Relocation to another propertyQuotation-based
Refinishing due to post-delivery/customer/third-party causeQuotation-based
Modification / configuration changeQuotation-based
Replacement parts outside warrantyParts + labour
Special transport / difficult accessQuotation-based
02

Rules

  • Charges shown as quotation-based depend upon product, access, manpower, location and work scope.
  • A service quotation may require advance payment.
  • A failed or chargeable visit does not become complimentary because a separate historic warranty service was previously provided.
  • Storage charges should correspond with the disclosed transaction term or reasonable care/custody cost applicable to the circumstances.
  • Applicable taxes are additional where legally chargeable.

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